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SPARK • Help Centre
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SPARK Pay
  • SPARK 2.0 - Getting Started
    • Software & Installation
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  • Cloud HQ
    • Getting Started with Cloud HQ
    • System Settings
    • Stock Management
    • Staff Management
    • Menu Management
    • Reports
    • CRM
    • Front Screen Media
    • End of day reports
    • Reservations
    • Store Settings
    • Gift Voucher
  • EPOS Terminal
    • Basics
    • Scanners
    • Printing / Printers
    • Settings
    • CRM
    • Getting Started
    • Vouchers
  • Reservations
    • Back office
  • SPARK Handheld
    • Basics
    • SPARK Pay
    • Device Settings
    • Getting Started
    • Transactions
    • Payments
    • X-Read and End Of Day Reads
    • Voucher
    • Table Plan
    • Quick Service
    • Customer LookUp
    • Cash Draw
  • SPARK Pay
    • Transactions
    • SPARK Pay settings
    • Anderson Zaks
    • TidyPay Gateway
    • SPARK app (handheld)
    • Klarna
  • Self Ordering
    • Mobile Ordering
  • Kiosk
    • Getting Started
    • Kiosk Settings
  • KDS
    • Features
    • Getting Started
  • Robotics
    • Bella Bot
    • Ketty bot
    • Hola Bot
    • Butler Bot W3
    • FAQ
    • PuduBot 2
  • Create a Ticket
    • Support Ticket
  • FAQ
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      1. SPARK • Help Centre
      2. SPARK Pay
      • SPARK 2.0 - Getting Started
        • Software & Installation
        • Staff Management
      • Cloud HQ
        • Getting Started with Cloud HQ
        • System Settings
        • Stock Management
        • Staff Management
        • Menu Management
        • Reports
        • CRM
        • Front Screen Media
        • End of day reports
        • Reservations
        • Store Settings
        • Gift Voucher
      • EPOS Terminal
        • Basics
        • Scanners
        • Printing / Printers
        • Settings
        • CRM
        • Getting Started
        • Vouchers
      • Reservations
        • Back office
      • SPARK Handheld
        • Basics
        • SPARK Pay
        • Device Settings
        • Getting Started
        • Transactions
        • Payments
        • X-Read and End Of Day Reads
        • Voucher
        • Table Plan
        • Quick Service
        • Customer LookUp
        • Cash Draw
      • SPARK Pay
        • Transactions
        • SPARK Pay settings
        • Anderson Zaks
        • TidyPay Gateway
        • SPARK app (handheld)
        • Klarna
      • Self Ordering
        • Mobile Ordering
      • Kiosk
        • Getting Started
        • Kiosk Settings
      • KDS
        • Features
        • Getting Started
      • Robotics
        • Bella Bot
        • Ketty bot
        • Hola Bot
        • Butler Bot W3
        • FAQ
        • PuduBot 2
      • Create a Ticket
        • Support Ticket
      • FAQ

      SPARK Pay

      Here you will find support guides for our SPARK Pay devices.

      Transactions

      • How to look at your previous transactions on the SPARK PAY app
      • How to pay for items through SPARK Pay (PAC)
      • How to refund orders paid for using SPARK Pay (PAC)
      • How to make a sale on the SPARK Pay app
      • How to refund on the SPARK Pay app
      See more

      SPARK Pay settings

      • How to pair your payment device to a terminal by REST API (PAC)
      • How to do an end of day on the SPARK PAY app
      • How to change the model of the SPARK PAY app
      • How to change the SPARK PAY receipt printing settings

      Anderson Zaks

      • How to reset/load payment keys on handheld devices ( Anderson Zaks )

      TidyPay Gateway

      • Your business and PCI compliance (Tidypay)
      • How to fix issues related to the Network (TidyPay)
      • How to fix issues related to a device (TidyPay)
      • How to decipher Error codes/messages (TidyPay)

      SPARK app (handheld)

      • How to change a member of staffs pattern unlock
      • How to do an End of Day and/or an X Read
      • How to use vouchers on the SPARK app (handheld)
      • SPARK app settings (handheld)
      • How to process a payment on the SPARK app (handheld)
      • How to use the quick service function in the SPARK app (handheld)
      • How to use the table plan on the SPARK app (handheld)
      See more

      Klarna

      • How do I pay in 3 with Klarna?
      • How do I pay in 30 days with Klarna?
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