SPARK • Help Centre
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SPARK Pay
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
SPARK Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
SPARK EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Payments
SPARK Reservations
Getting started with Reservation
Terminal
Session Times
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Kiosk Express
Kiosk Settings
SPARK KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Cleaning Robots
Phantas
SP50
L50
FAQ
Create a Ticket
Support Ticket
Customer Portal
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SPARK • Help Centre
SPARK Pay
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
SPARK Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
SPARK EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Payments
SPARK Reservations
Getting started with Reservation
Terminal
Session Times
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Kiosk Express
Kiosk Settings
SPARK KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Cleaning Robots
Phantas
SP50
L50
FAQ
Create a Ticket
Support Ticket
Customer Portal
SPARK Pay
Here you will find support guides for our SPARK Pay devices.
Viva Supported Devices
Transactions
How to pay for items through SPARK Pay (PAC)
How to refund orders paid for using SPARK Pay (PAC)
Payment Transaction Passed CS50, Failed On Terminal
How To Refund An Order CS50
How To Refund An Order EPoS
See more
SPARK Pay settings
How to pair your payment device to a terminal by REST API (PAC)
TidyPay Gateway
Your business and PCI compliance (Tidypay)
How to fix issues related to the Network (TidyPay)
How to fix issues related to a device (TidyPay)
How to decipher Error codes/messages (TidyPay)
Changing Your TidyPay Password
See more
SPARK app (handheld)
How to use the table plan on the SPARK app (handheld)
How to use vouchers on the SPARK app (handheld)
How to use the quick service function in the SPARK app (handheld)
How to process a payment on the SPARK app (handheld)
SPARK app settings (handheld)
How to do an End of Day and/or an X Read
How to change a member of staffs pattern unlock
See more
Klarna
How do I pay in 30 days with Klarna?
How do I pay in 3 with Klarna?
