SPARK • Help Centre
SPARK Powered by StreetAway®
Contact us
Go to Customer Portal
SPARK EPOS Terminal
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
SPARK Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
SPARK EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Payments
SPARK Reservations
Getting started with Reservation
Terminal
Session Times
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Kiosk Express
Kiosk Settings
SPARK KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Cleaning Robots
Phantas
SP50
L50
FAQ
Create a Ticket
Support Ticket
Customer Portal
Back to home
SPARK • Help Centre
SPARK EPOS Terminal
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
SPARK Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
SPARK EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Payments
SPARK Reservations
Getting started with Reservation
Terminal
Session Times
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Kiosk Express
Kiosk Settings
SPARK KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Cleaning Robots
Phantas
SP50
L50
FAQ
Create a Ticket
Support Ticket
Customer Portal
SPARK EPOS Terminal
Here you will find support guides for our terminal devices.
How to configure receipt settings on the terminal.
End of Day
How to Split Bills on The Terminal
Why are my NFC cards not working?
How to use Terminal Close and Cloud Office Close.
How to send a bill invoice to a guest.
Basics
How to Create a Tab
How do I send out a Panic alert?
How to Use the Rental Timer Function on The Terminal
How to lock and unlock a menu item
How do I add a timer to my tables?
How can I update the number of customers at a table?
How do I split and/or merge orders?
How to create a Custom Sale
How to Take Orders on The Terminal
How to Use Floor Plan and Tabs on Terminal
How to do Voids or Comps
How to Process a Refund
How to Use the Takeaway Function
How to Print a WiFi Sticker
How to Use the Reminder Function on the Terminal
Connecting Your Terminal to WIFI
Dual Screen Terminal Overview
Attaching the Cash Drawer
Terminal Settings – Display
Terminal Settings – Sound
Elevating Business Operations with the WS1 4G WiFi Base Station
How to install a physical NFC reader to your terminal.
Configuring Delivery Settings for Takeaway Orders
How do I Apply a Discount on The Terminal?
How to Sync the Terminal
How to Cash In/Out
Visual Layout Assistant
Customise UI Elements
How to Set up a Tab on the Terminal
My front screen media is frozen / not updated.
How to view past orders in your terminal.
How to automatically print self-order orders from your terminal.
How to Use Rental Timers
How to activate the Walk In Takeaway mode.
Orders on hold
A Guide to Our Terminal's Allergens Alert System
Navigating Kiosk Mode in the SPARK App
How To Preview The Bill
See more
Scanners
How to Set Up a Barcode Scanner on Your T2 Terminal
How to Set Up a QR Scanner on Your Terminal
How to Set Up an NFC Reader on Your Terminal
How To Get Your Barcode Scanner Connected To Your Terminal.
Printing / Printers
How to setup a sticker printer on the terminal
How to install an Ethernet printer
How to Add New Items/Categories to Your Kitchen Printer
Settings
Using Offline Mode
How to Change Terminal Operation Modes
Internal Printer & Receipt Settings
How do I setup my system so that my staff can clock in & out?
Auto-Logout Function Settings
Front Screen Media - Terminal Settings
How to Print a Staff QR Code - Terminal
How to Personalise Your Floor Plan
How To Customise The Terminal Payment Options
How to Customise Your Ordering Page
How to customise your table plan in your terminal
Operation Mode
My Touch Screen isn't working
How To Enable Auto Update
See more
CRM
How to Create a Customer Profile on the Terminal
Getting Started
How to print receipts.
How to bind your terminal to your KDS
The Stock List
Vouchers
How to activate gift cards using the SPARK EPoS terminal
Gift Voucher Sales Revenue
Voucher Sale
Payments
Terminal Viva Integration
