1. SPARK • Help Centre
  2. SPARK 2.0 - Getting Started

What to do in the event your hardware gets stolen?

How to deal with a worst-case scenario...

This guide will follow the best steps to take in the event your devices have been stolen. 

Firstly: Contact the Police, and file a report 

Don't worry:

All sensitive data is encrypted and securely backed up in the cloud. In the unfortunate event of hardware theft, rest assured that both consumer and business data remains safeguarded and well-protected.

It's important to note that no card details or other customer information will ever be stored on the terminal, ensuring the absolute safety and confidentiality of individual details.

If you have experienced a theft, contact us immediately so one of our team members can advise the next steps...

Need Help?

Contact us on 0191 4682250

Lines are open between 9 AM – 6 PM on Weekdays

                                           10 AM - 7 PM on Weekends 

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