A Guide to Our Terminal's Allergens Alert System

Ensure Safe Dining Experiences with Our Allergen Alert System


This thorough guide is designed to assist you in handling allergens within our terminal. Our allergen alert system is designed to notify staff if an item they've selected contains any associated allergens. To activate the allergen alert, you'll need to assign allergens to menu items

Discover how to mark allergens to menu items by clicking here.


Before proceeding with an order, please ensure you select allergens at the top of the terminal. WeChatWorkScreenshot_f72af6a8-155a-4e79-85d4-ab4ad2678653

You'll be prompted to choose any allergens your guests may have. Once selected, click "confirm".WeChatWorkScreenshot_14c80357-5309-4af8-be7f-58d6eb532e4c

Now, let's begin processing an order. Each time an item with an assigned allergen is chosen, you'll receive a prompt before adding it to your basket.WeChatWorkScreenshot_e07628e6-6393-4f5b-b941-e615de1a1432

If you decide to continue, the selected item will be added to your order as so. Alternativly if you select cancel the item will be removed from your order. 

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Additionally, you have the option to link allergens to a customer account. This way, when you sign in a guest, the system will already have their allergen information, saving you time from entering it again.

Kindly note that allergens are associated with entire tables/orders. It's not possible to assign individual allergens to specific seats.