- SPARK • Help Centre
- SPARK Cloud HQ
- System Settings
Service Charge Settings
These guides will show you how to use the service charge settings on the system settings section of your Cloud HQ.
Before you do anything, make sure you login into your store account SparkEpos
How to edit the service charge.
This guide will show you how to edit the service charge on your Cloud HQ.
Firstly, scroll down to click on the 'System Settings' on the left-hand side, then the 'Service Charge Setting' option in the menu, as shown.
Service Charge settings menu will appear, shown below.
To add a service charge, select the number of covers you would like to service charge and create a percentage of how much you would like customers to tip-off their bill.
When you have decided on the number of covers and the percentage of service charge click the green save button and a message will appear saying it has been "saved successfully".
To activate this feature, simply access the terminal.
Begin by launching the Spark application and logging in as a user. Then, navigate to the settings section.
Once in the Spark Settings, locate the option labelled "Customise Payment Options."
Within this section, you can modify your payment preferences. Look for the "Service Charge" toggle at the top left corner. By default, it's switched off. If you wish to implement service charges, simply toggle it on.