How to view refunded items in your report.

How to Easily Access Refund Details

Begin by accessing the back office.

1. Click on the "Key Statistics" tab.
2. Look for and select the "Refund" option.
   
3. Your refund report will now be displayed.
4. To narrow down your search, click on the top bar to filter the time period.
5. Once you've located the refunded order you're interested in, click on the "Transaction ID."
   
6. A popup window will appear, providing information about the order. On this page, you'll also find tabs at the top; please select "Refund."
7. By selecting "Refund," you will be able to view all the refunded items within that specific order.

If you require any further assistance, please don't hesitate to contact us at support@sparkepos.com.