This page will show an overview of the dual-screen terminal and all you need to know.
Front of Product (for operators)
Press the power button for 2-3 seconds to turn on the terminal or to restart if required.
In the event of a system crash, press and hold the power button for 11 seconds.
Main touch screen.
Paper Exit Of Printer
Receipts will print here.
Paper Roller Cover Of Printer
Where the till roll is stored.
Cover Handle Of Printer
Latch that opens the cover of printer so till roll can be changed.
For connecting external accessories, e.g QR scanner.
Back Of Product (Customer facing display)
SIM card Slot
The machine must be powered off before inserting a removing a SIM card. It may cause the system to crash.
TF Card Slot
For connecting an external TF memory card.
Micro USB debugging port, debugging function button
For debugging the POS.
This port can only support 24V/1A cashbox.
Press and hold the power button for 11 seconds to reboot
Printer Out Of Service
Make sure the printer cover is closed properly.
Check for a paper jam.
Check if the printer paper is the correct way up.
Check if you have used the appropriate 80mm width thermal paper.
Please check if the print head was not clean, if so, please use a cotton-wool
bud to clean it.