--- title: How to turn receipts on/off and also enable email receipts. description: Email Receipts SPARK EPOS Handheld --- [Skip to content](https://helpcentre.sparkepos.com/knowledge/how-to-turn-receipts-on/off-and-also-enable-email-receipts#main-content) English Show submenu for translations [More support](https://helpcentre.sparkepos.com/knowledge/kb-tickets/new?hsLang=en) ![spark 512\*512.png\]](https://helpcentre.sparkepos.com/hs-fs/hubfs/spark%20512*512.png?height=40&name=spark%20512*512.png) - [Default HubSpot Blog](https://blog.sparkepos.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.sparkepos.com/blog) - English Show submenu for translations - [More support](https://helpcentre.sparkepos.com/knowledge/kb-tickets/new) - SPARK Powered by StreetAway® SPARK Powered by StreetAway® How can we help you? - There are no suggestions because the search field is empty. 1. [SPARK • Help Centre](https://helpcentre.sparkepos.com/knowledge?hsLang=en) 2. [SPARK Handheld](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en) # How to turn receipts on/off and also enable email receipts. Find the app on the screen that looks like a **shopping cart** or a **cash register**. It will have the name **"Viva Terminal"** written underneath it. **Tap** on that icon to open it. ![Email receipts support guide 1](https://helpcentre.sparkepos.com/hs-fs/hubfs/Email%20receipts%20support%20guide%201.png?width=390&height=520&name=Email%20receipts%20support%20guide%201.png) Look at the **bottom right corner** of the screen. You will see a button that says **NA**. **Tap** this button now. ![email receipts 2](https://helpcentre.sparkepos.com/hs-fs/hubfs/email%20receipts%202.png?width=394&height=525&name=email%20receipts%202.png) A box will appear asking for a PIN. **Type in** your **four-digit secret PIN number** using the keypad that pops up. Then, **press** the **Enter** (or **Confirm**) button to unlock the receipt screen. ![email recipts 3](https://helpcentre.sparkepos.com/hs-fs/hubfs/email%20recipts%203.png?width=407&height=542&name=email%20recipts%203.png) On the screen that appears next, look for the button that clearly says **Receipts**. **Tap** on this button. ![email receipts 4](https://helpcentre.sparkepos.com/hs-fs/hubfs/email%20receipts%204.png?width=418&height=557&name=email%20receipts%204.png) Look for the switch or slider (it often looks like a little pill shape). This is the **Receipt Toggle**. **Tap** on this switch so that it moves from **OFF** to **ON**. (It will turn **blue** when it is ON) ![email receipts 5](https://helpcentre.sparkepos.com/hs-fs/hubfs/email%20receipts%205.png?width=426&height=568&name=email%20receipts%205.png) Just below the main receipt switch, you will see a separate option for **Email Receipts**. If you want to offer customers the choice to get their receipt by email, t**ap** this switch to turn it **ON** too. The next time you take a payment, the machine will **automatically ask** if the customer wants an email receipt. ![Email receipts 7](https://helpcentre.sparkepos.com/hs-fs/hubfs/Email%20receipts%207.png?width=439&height=585&name=Email%20receipts%207.png) You are now ready to offer customers the option for email receipts at checkout. ### How it Works During a Sale: When you successfully take a card or cash payment: 1. The machine will now **automatically ask** you: **"Do you want to send an email receipt?"** 2. If the customer says **Yes**: **Tap** the **Yes** button on the screen, and a new box will appear for you to **Type in** their email address. 3. 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