This guide will show you how to create a walk-in through the back office.
- How to create a walk-in using the grid view
- How to create a walk-in using the table view
- How to create a walk-in using the timeline
- How to create a walk-in using all bookings
How to create a walk-in using the grid view
This guide will show you how to create a walk-in using the grid view.
Before you do anything, you need to login to your store account SparkEpos
Firstly, click on the 'Reservations', then the 'Grid view' option on the menu.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Apr-25-2022-02-25-20-63-PM.png)
This will then display the grid view, shown here.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-31-14-30-AM.png)
Secondly, click on the 'Waiting' button, shown here.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-12-52-76-AM.png?width=436&name=image-png-Jul-14-2021-09-12-52-76-AM.png)
Then your page should look like this. Select the amount of people that have arrived, or create a custom party size with the 'Custom party size' button below.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-08-37-44-11-AM.png?width=567&name=image-png-Jul-14-2021-08-37-44-11-AM.png)
From here select the time that the customer/s have arrived.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-06-10-05-AM.png?width=586&name=image-png-Jul-14-2021-09-06-10-05-AM.png)
Then you will see the customer information form, where you can put in the customers details.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-41-21-98-AM.png)
After this step, the walk-in will be confirmed and the customer will receive a message confirming this.
How to create a walk-in using the table view
This guide will show you how to create a walk-in using the table view.
Firstly, click on the 'Reservations', then the 'Table view' option on the menu.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Apr-25-2022-02-26-21-83-PM.png)
This will then display the table view, shown here.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-26-39-02-AM.png)
Secondly, click on the 'Waiting' button, shown here.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-12-59-66-AM.png?width=451&name=image-png-Jul-14-2021-09-12-59-66-AM.png)
Then your page should look like this. Select the amount of people that have arrived, or create a custom party size with the 'Custom party size' button below.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-08-37-44-11-AM.png?width=567&name=image-png-Jul-14-2021-08-37-44-11-AM.png)
From here select the time that the customer/s have arrived.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-06-16-84-AM.png?width=575&name=image-png-Jul-14-2021-09-06-16-84-AM.png)
Then you will see the customer information form, where you can put in the customers details.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-41-21-98-AM.png)
After this step, the walk-in will be confirmed and the customer will receive a message confirming this.
How to create a walk-in using the timeline
This guide will show you how to create a walk-in using the timeline.
Firstly, click on the 'Reservations', then the 'Timeline' option on the menu.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Apr-25-2022-02-27-01-24-PM.png)
This will then display the timeline, shown here.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-32-39-46-AM.png)
Secondly, click on the 'Waiting' button, shown here.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-13-06-51-AM.png?width=466&name=image-png-Jul-14-2021-09-13-06-51-AM.png)
Then your page should look like this. Select the amount of people that have arrived, or create a custom party size with the 'Custom party size' button below.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-08-37-44-11-AM.png?width=567&name=image-png-Jul-14-2021-08-37-44-11-AM.png)
From here select the time that the customer/s have arrived.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-06-23-89-AM.png?width=569&name=image-png-Jul-14-2021-09-06-23-89-AM.png)
Then you will see the customer information form, where you can put in the customers details.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-41-21-98-AM.png)
After this step, the walk-in will be confirmed and the customer will receive a message confirming this.
How to create a walk-in using all bookings
This guide will show you how to create a walk-in using all bookings.
Firstly, click on the 'Reservations', then the 'All bookings' option on the menu.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Apr-25-2022-02-27-31-55-PM.png)
This will then display the all bookings view, shown here.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-29-40-58-AM.png)
Secondly, click on the 'Waiting' button, shown here.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-13-12-70-AM.png?width=444&name=image-png-Jul-14-2021-09-13-12-70-AM.png)
Then your page should look like this. Select the amount of people that have arrived, or create a custom party size with the 'Custom party size' button below.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-08-37-44-11-AM.png?width=567&name=image-png-Jul-14-2021-08-37-44-11-AM.png)
From here select the time that the customer/s have arrived.
![](https://helpcentre.sparkepos.com/hs-fs/hubfs/image-png-Jul-14-2021-09-06-30-13-AM.png?width=558&name=image-png-Jul-14-2021-09-06-30-13-AM.png)
Then you will see the customer information form, where you can put in the customers details.
![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-14-2021-08-41-21-98-AM.png)
After this step, the walk-in will be confirmed and the customer will receive a message confirming this.