---
title: Business Hours
description: These guides will show you how to use business hours on the system settings section of your Cloud HQ.
---

[Skip to content](https://helpcentre.sparkepos.com/knowledge/business-hours#main-content)

English

Show submenu for translations

[More support](https://helpcentre.sparkepos.com/knowledge/kb-tickets/new?hsLang=en)

![spark 512\*512.png\]](https://helpcentre.sparkepos.com/hs-fs/hubfs/spark%20512*512.png?height=40&name=spark%20512*512.png)

- [Default HubSpot Blog](https://blog.sparkepos.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://blog.sparkepos.com/blog)
- English
  
  Show submenu for translations
- [More support](https://helpcentre.sparkepos.com/knowledge/kb-tickets/new)
- SPARK Powered by StreetAway®

 SPARK Powered by StreetAway®

 How can we help you?

- There are no suggestions because the search field is empty.

1. [SPARK • Help Centre](https://helpcentre.sparkepos.com/knowledge?hsLang=en)
2. [SPARK Cloud HQ](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en)
3. [System Settings](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#system-settings)

# Business Hours

## These guides will show you how to use business hours on the system settings section of your Cloud HQ.

1. [How to add an open and close time](https://helpcentre.sparkepos.com/knowledge/business-hours#OpenandCloseTime)
2. [How to set custom hours](https://helpcentre.sparkepos.com/knowledge/business-hours#CustomHours)
3. [How to print shift details](https://helpcentre.sparkepos.com/knowledge/business-hours#PrintShiftDetails)

Before you do anything, make sure you login into your store account [SparkEpos](https://20.sparkepos.com/#/main/sign/in)

---

### How to add an open and close time

This guide will show you **how to add an open and close time** on your Cloud HQ.

 

Firstly, scroll down to click on the '**System Settings**' on the left-hand side, then the '**Opening/Close Time Manager**' option in the menu.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-12-23-12-PM.png)

 

This will **display business hours settings**, shown below.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-14-28-84-PM.png)

 

To add an opening and closing time for your venue, select the option that says '**Opening and Closing Hours**'. Here you can use a **drop-down list to select what time your business opens and what time it closes**.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-15-10-41-PM.png)

 

When you have decided on your opening and closing times press the **'Confirm'** button at the bottom of the page.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-15-40-02-PM.png)

 

Then a pop-up message will appear, confirming it has been "**Saved Successfully**".

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-16-16-81-PM.png)

 

---

### How to set custom hours

This guide will show you how to select how many covers on your Cloud HQ.

 

Firstly, scroll down to click on the '**System Settings**' on the left-hand side, then the '**Opening/Close Time Manager**' option in the menu.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-12-27-29-PM.png)

 

This will display **business hours settings**, shown below.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-03-57-43-58-PM.png)

 

To select custom hours, **click on the set custom hours toggle** located under the opening and closing hours.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-16-45-96-PM.png)

 

This menu will open, allowing you to set **custom opening and closing times on different days**.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-18-30-14-PM.png)

 

You can also set **Shift Intervals** meaning you can set timed breaks for your business. For example  : 'Lunch Break for all employees'

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-21-39-40-PM.png)

To turn on **Shift Intervals** for a specific day, simply click the toggle near the day you want to enable to have **Shift Intervals**. The ![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-23-30-81-PM.png) means the day has 'Breaks' enabled.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-25-02-57-PM.png)

When you have set the custom hours your business is open press the green **confirm** button at the bottom of the page.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-25-58-33-PM.png)

Then a pop-up message will appear, confirming it has been "**Saved Successfully**".

 

 

---

### How to print shift details

This guide will show you **how to print shift details** on your Cloud HQ.

 

Firstly, scroll down to click on the '**System Settings**' on the left-hand side, then the '**Opening/Close Time Manager**' option in the menu.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-12-30-47-PM.png)

 

This will display **business hours settings**, shown below.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Mar-29-2022-02-14-38-51-PM.png)

 

To add print shift details, simply make sure the **toggle next to print shift details after clocking out is enabled** this will be shown by the toggle being **blue**.

![](https://helpcentre.sparkepos.com/hubfs/image-png-Jul-28-2021-10-39-15-80-AM.png)

---

 

- [SPARK 2.0 - Getting Started](https://helpcentre.sparkepos.com/knowledge/spark-2-0-getting-started?hsLang=en#main-content)

    - [Staff Management](https://helpcentre.sparkepos.com/knowledge/spark-2-0-getting-started?hsLang=en#staff-management)
    - [Software & Installation](https://helpcentre.sparkepos.com/knowledge/spark-2-0-getting-started?hsLang=en#software-installation)
- [SPARK Cloud HQ](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#main-content)

    - [Getting Started with Cloud HQ](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#getting-started-with-cloud-hq)
    - [System Settings](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#system-settings)
    - [Stock Management](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#stock-management)
    - [Staff Management](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#staff-management)
    - [Menu Management](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#menu-management)
    - [Reports](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#reports)
    - [CRM](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#crm)
    - [Front Screen Media](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#front-screen-media)
    - [End of day reports](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#end-of-day-reports)
    - [Reservations](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#reservations)
    - [Store Settings](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#store-settings)
    - [Gift Voucher](https://helpcentre.sparkepos.com/knowledge/spark-cloud-hq?hsLang=en#gift-voucher)
- [SPARK EPOS Terminal](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#main-content)

    - [Basics](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#basics)
    - [Scanners](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#scanners)
    - [Printing / Printers](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#printing-printers)
    - [Settings](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#settings)
    - [CRM](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#crm)
    - [Getting Started](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#getting-started)
    - [Vouchers](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#vouchers)
    - [Payments](https://helpcentre.sparkepos.com/knowledge/spark-epos-terminal?hsLang=en#payments)
- [SPARK Reservations](https://helpcentre.sparkepos.com/knowledge/spark-reservations?hsLang=en#main-content)

    - [Getting started with Reservation](https://helpcentre.sparkepos.com/knowledge/spark-reservations?hsLang=en#getting-started-with-reservation)
    - [Terminal](https://helpcentre.sparkepos.com/knowledge/spark-reservations?hsLang=en#terminal)
    - [Session Times](https://helpcentre.sparkepos.com/knowledge/spark-reservations?hsLang=en#session-times)
    - [Back office](https://helpcentre.sparkepos.com/knowledge/spark-reservations?hsLang=en#back-office)
- [SPARK Handheld](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#main-content)

    - [Basics](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#basics)
    - [SPARK Pay](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#spark-pay)
    - [Device Settings](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#device-settings)
    - [Getting Started](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#getting-started)
    - [Transactions](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#transactions)
    - [Payments](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#payments)
    - [X-Read and End Of Day Reads](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#x-read-and-end-of-day-reads)
    - [Voucher](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#voucher)
    - [Table Plan](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#table-plan)
    - [Quick Service](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#quick-service)
    - [Customer LookUp](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#customer-lookup)
    - [Cash Draw](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#cash-draw)
    - [Troubleshooting Handheld connecting to Terminal](https://helpcentre.sparkepos.com/knowledge/spark-handheld?hsLang=en#troubleshooting-handheld-connecting-to-terminal)
- [SPARK Pay](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#main-content)

    - [Transactions](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#transactions)
    - [SPARK Pay settings](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#spark-pay-settings)
    - [TidyPay Gateway](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#tidypay-gateway)
    - [SPARK app (handheld)](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#spark-app-handheld)
    - [Klarna](https://helpcentre.sparkepos.com/knowledge/spark-pay?hsLang=en#klarna)
- [Self Ordering](https://helpcentre.sparkepos.com/knowledge/self-ordering?hsLang=en#main-content)

    - [Mobile Ordering](https://helpcentre.sparkepos.com/knowledge/self-ordering?hsLang=en#mobile-ordering)
- [Kiosk](https://helpcentre.sparkepos.com/knowledge/kiosk?hsLang=en#main-content)

    - [Kiosk Express](https://helpcentre.sparkepos.com/knowledge/kiosk?hsLang=en#kiosk-express)
    - [Kiosk Settings](https://helpcentre.sparkepos.com/knowledge/kiosk?hsLang=en#kiosk-settings)
- [SPARK KDS](https://helpcentre.sparkepos.com/knowledge/spark-kds?hsLang=en#main-content)

    - [Getting Started](https://helpcentre.sparkepos.com/knowledge/spark-kds?hsLang=en#getting-started)
    - [Features](https://helpcentre.sparkepos.com/knowledge/spark-kds?hsLang=en#features)
- [Robotics](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#main-content)

    - [Bella Bot](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#bella-bot)
    - [Ketty bot](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#ketty-bot)
    - [Hola Bot](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#hola-bot)
    - [Butler Bot W3](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#butler-bot-w3)
    - [FAQ](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#faq)
    - [PuduBot 2](https://helpcentre.sparkepos.com/knowledge/robotics?hsLang=en#pudubot-2)
- [Cleaning Robots](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#main-content)

    - [Phantas](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#phantas)
    - [SP50](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#sp50)
    - [L50](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#l50)
    - [C30](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#c30)
    - [SH1](https://helpcentre.sparkepos.com/knowledge/cleaning-robots?hsLang=en#sh1)
- [FAQ](https://helpcentre.sparkepos.com/knowledge/faq?hsLang=en)
- [Create a Ticket](https://helpcentre.sparkepos.com/knowledge/create-a-ticket?hsLang=en#main-content)

    - [Support Ticket](https://helpcentre.sparkepos.com/knowledge/create-a-ticket?hsLang=en#support-ticket)
    - [Customer Portal](https://helpcentre.sparkepos.com/knowledge/create-a-ticket?hsLang=en#customer-portal)
- [EPOS FAQ](https://helpcentre.sparkepos.com/knowledge/epos-faq?hsLang=en)
- [Sunmi Products](https://helpcentre.sparkepos.com/knowledge/sunmi-products?hsLang=en)

- [Default HubSpot Blog](https://blog.sparkepos.com/blog)

[![Chill listening crop-3](https://helpcentre.sparkepos.com/hs-fs/hubfs/SPARK%20LOGO%20with%20SA-1.png?width=69&height=24&name=SPARK%20LOGO%20with%20SA-1.png "Chill listening crop-3")](http://www.sparkepos.com)

SPARK Help Centre

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, SPARK EPoS