How to reset/load payment keys on handheld devices ( Anderson Zaks )

This guide will show you how to reset/load payment keys onto your handheld device.

Please note that your keys can only be reset this way on the AZ payment gateway.

  1. Firstly,  login to the SPARK app, using your 'username' and 'password', on a handheld device.

  2. Once you are logged in, find 'Settings' and click it to access the settings menu.
  3. When you are greeted with the settings menu, scroll down to the bottom and click 'payment configuration'.
  4. From here, click the 'AZ Payment Gateway' option at the top of the screen.
  5. Now you will see four download files, at the bottom of the screen, click 'reset'.
  6. Then click 'Confirm' on the message that pops up.
  7. Once the keys have been reset, you want to click 'download'.
  8. And again, click 'Confirm' on the message that pops up.
  9. Finally, after the keys have been downloaded, hold the power button on your handheld device and press 'reboot'.
  10. Once you device has been rebooted, your keys will have been successfully downloaded.