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EPOS Terminal
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Reservations
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
Anderson Zaks
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Getting Started
Kiosk Settings
KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Create a Ticket
Support Ticket
FAQ
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SPARK • Help Centre
EPOS Terminal
SPARK 2.0 - Getting Started
Software & Installation
Staff Management
Cloud HQ
Getting Started with Cloud HQ
System Settings
Stock Management
Staff Management
Menu Management
Reports
CRM
Front Screen Media
End of day reports
Reservations
Store Settings
Gift Voucher
EPOS Terminal
Basics
Scanners
Printing / Printers
Settings
CRM
Getting Started
Vouchers
Reservations
Back office
SPARK Handheld
Basics
SPARK Pay
Device Settings
Getting Started
Transactions
Payments
X-Read and End Of Day Reads
Voucher
Table Plan
Quick Service
Customer LookUp
Cash Draw
SPARK Pay
Transactions
SPARK Pay settings
Anderson Zaks
TidyPay Gateway
SPARK app (handheld)
Klarna
Self Ordering
Mobile Ordering
Kiosk
Getting Started
Kiosk Settings
KDS
Features
Getting Started
Robotics
Bella Bot
Ketty bot
Hola Bot
Butler Bot W3
FAQ
PuduBot 2
Create a Ticket
Support Ticket
FAQ
EPOS Terminal
Here you will find support guides for our terminal devices.
How to Split Bills
End of Day (Terminal Close)
How to configure receipt settings on the terminal.
Why are my NFC cards not working?
How to use Terminal Close and Cloud Office Close.
How to send a bill invoice to a guest.
Basics
How to Use the Takeaway Function
How do I split and/or merge orders?
How can I update the number of customers at a table?
How do I add a timer to my tables?
How do I send out a Panic alert?
How to create a Custom Sale
How to lock and unlock a menu item
How to Take Orders on The Terminal
How to Use Floor Plan and Tabs on Terminal
How to do Voids or Comps
How to Process a Refund
How to Create a Tab
How to Print a WiFi Sticker
How to Use the Timer Function on The Terminal
How to Use the Reminder Function on the Terminal
Connecting Your Terminal to WIFI
Dual Screen Terminal Overview
Attaching the Cash Drawer
Terminal Settings – Display
Terminal Settings – Sound
Elevating Business Operations with the WS1 4G WiFi Base Station
How to install a physical NFC reader to your terminal.
Configuring Delivery Settings for Takeaway Orders
See more
Scanners
How to Set Up an NFC Reader on Your Terminal
How to Set Up a Barcode Scanner on Your T2 Terminal
How to Set Up a QR Scanner on Your Terminal
Printing / Printers
How to Setup a WiFi Printer
How to setup a sticker printer on the terminal
How To Set Up a Bluetooth Printer On Your Terminal
How to install an Ethernet printer
Settings
Front Screen Media - Terminal Settings
Internal Printer & Receipt Settings
How do I setup my system so that my staff can clock in & out?
How to Print a Staff QR Code - Terminal
How to Change Terminal Operation Modes
Using Offline Mode
Auto-Logout Function Settings
How to Personalise Your Floor Plan
How To Customise The Terminal Payment Options
How to Customise Your Ordering Page
How to customise your table plan in your terminal
See more
CRM
How to Create a Customer Profile on the Terminal
Getting Started
How to print receipts.
How to bind your terminal to your KDS
Vouchers
How to activate gift cards using the SPARK EPoS terminal